Telehealth services are now included as a standard benefit in the vast majority of employer-sponsored health insurance plans, marking a permanent shift from the temporary pandemic-era accommodations. Virtual visits for mental health, primary care, and specialist consultations are all covered.
Insurers report that telehealth utilization has plateaued at roughly 25 percent of all outpatient visits, suggesting a stable equilibrium between in-person and virtual care preferences among patients.
